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FAQ

Frequently Asked Questions

01

What are the check-in and check-out times?

Check-in is available from 3.00 pm to 10.00 pm; check-out is by 10.00 am. Early check-in or late check-out may be possible by prior arrangement and subject to availability, or for an additional charge.

02

Is breakfast included in the price of the accommodation?

Yes, a generous breakfast buffet is included in the price of most of our rooms. Breakfast is served every day from 7.00 am to 10.00 am in the hotel restaurant. For certain room rates, breakfast may be available as an optional extra.

03

Do you offer free parking and Wi-Fi?

Yes, we provide free high-speed Wi-Fi to all guests throughout the hotel grounds. Parking is available right next to the hotel — we’ll be happy to provide details of availability and any booking requirements when you make your reservation.

04

How can I cancel or change my booking?

Bookings can be cancelled or amended free of charge up to 48 hours before your scheduled arrival. If you cancel later than this, you may be charged a cancellation fee equivalent to the cost of the first night’s stay. You can make changes directly via our website, by email or by telephone.

05

Are pets allowed in the hotel?

Yes, we are a pet-friendly hotel and small pets are welcome here. We charge a one-off fee for stays with a pet. Please let us know if you’ll be bringing a pet when you make your booking, so that we can allocate a suitable room for you.

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